Technical support (often shortened to tech support) refers to a plethora of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product rather than providing training, customization, or other support services.
Most companies offer technical support for the products they sell, either freely available or for a fee. Technical support may be delivered over by e-mail, live support software on a website, or a tool where users can log a call or incident. Larger organizations frequently have internal technical support available to their staff for computer-related problems. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems. In addition, some fee-based service companies charge for premium technical support services.
"Tech Support" is the fourth episode of Season 8 and 204th episode overall of the American animated television series Beavis and Butt-head. It aired alongside "Daughter's Hand" on November 3, 2011 on MTV.
Beavis and Butt-head walk to an abandoned drive-in only to find out that it has been replaced with a computer technical support office. Butt-head asks one of the office workers what happened to the abandoned drive-in. Thinking that they're new employees, the technical support worker named Hamid (who is a stereotypical Persian or Afghan man with a thick accent) gets Beavis and Butt-head to sit down and work at the two vacant workstations in his cubicle. Inside the cubicle, the duo tries to browse the internet for porn while mishandling the technical support calls they get. Hamid complains to his manager about their antics. Whilst talking to Hamid, the manager thinks that the duo is doing their job correctly and encourages him to act more like them. As a result of what his manager told him, Hamid starts to imitate Beavis and Butt-head. The duo starts out being impressed with his imitation. Eventually the duo stop finding him funny and whilst Hamid is talking to a customer who is having problems with a computer at a power plant, Butt-head tells Hamid to tell him to "butt plug his computer". Hamid misunderstands him and instead tells him to unplug the computer. Meanwhile, Butt-head finally obtains a porn site called "Lonely Nasty Housewives". As the girl is about to strip, the power goes out. The duo however, thinks the computer is broken and unplugs it to get it fixed. As they walk out, two men in a truck (Ross and Harlan) see them and think that they are looting due to the power outage. Consequently they drive through the window of the building and begin looting, prompting Butt-head to call the place cool again.